Director of Revenue Management

Work With Purpose

At AlerisLife we’re dedicated to advancing the lives of all we serve - from our residents to each and every one of our team members. With a mission-driven mindset and a desire to make a difference in the lives of others, our team members enjoy a work culture that is uniquely supportive of their professional and personal lives. A place where they can advance others, and themselves.

Position Overview:

The Director of Revenue Management reports directly to the Chief Financial Officer and is responsible for defining, developing, and delivering a comprehensive revenue management program that drives rate governance, efficiency, that maximizes revenue across multiple senior living communities that are geographically dispersed across the United States. The ideal candidate will have experience in senior living, multi-family or hospitality industry and possess a deep understanding of financial metrics, sales strategy, and execution. Excellent written and verbal communication skills are essential for this role.

For Local Candidates: We offer a fixed hybrid work model. Local candidates will have the flexibility to work from home and come into the office three days a week.

For Non-Local Candidates: We offer a fully remote work arrangement. If you’re not local to our office location, you can work from anywhere that allows you to perform the duties of the role effectively.

Key Responsibilities:

• Define, develop, and deliver a revenue management program that aligns with company objectives and maximizes revenue opportunities across our multiple, unique senior living properties.
• Take a dynamic approach to revenue planning that can flex on a regular basis with changes in market conditions; monitor daily, weekly and monthly internal and external trends to inform changes in strategies.
• Develop and execute pricing/rate strategies that drive revenue while remaining market competitive.
• Implement rate governance strategies to optimize pricing, occupancy, and revenue per available unit while ensuring alignment with sales and marketing efforts.
• Utilize revenue management tools and systems to analyze market demand, monitor competitor pricing, and forecast future revenue trends.
• Collaborate with sales and marketing teams to develop and execute revenue-driven sales strategies and promotional campaigns.
• Conduct regular reviews of pricing strategies, adjusting as needed to capitalize on market opportunities and drive revenue growth.
• Work closely with the finance/ Financial Planning and Analysis team to provide accurate revenue forecasts.
• Provide regular performance reports and updates to senior leadership, highlighting key revenue metrics, trends, and areas for improvement.
• Support communities with insights, tools and communications related to support any changes in rate strategies and ensures consistent application of revenue management standards.

Experience/Skills:

• Proven experience in revenue management, pricing strategy, or related roles, preferably within the hotel, multifamily, or senior living industry.
• Experience working in environment with multiple units.
• Proven track record of success in developing and implementing revenue management programs that drive rate governance, efficiency, and revenue optimization.
• Strong understanding of financial metrics, sales strategy, and execution, with the ability to articulate how revenue management contributes to marketing and sales efforts.
• Excellent written and verbal communication skills, with the ability to convey complex concepts and strategies to diverse audiences.
• Strategic thinker with a data-driven mindset and the ability to translate insights into actionable revenue-generating initiatives.
• Detail-oriented with a high degree of accuracy and the ability to manage multiple projects and priorities in a fast-paced environment.
• Customer-focused with a passion for delivering exceptional service and experiences to our residents and guests.

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical/Dental/Vision
• 401k + Match
• Bonus Opportunity
• Competitive PTO, Sick & Holidays
• Life, Disability & other supplemental benefits
• Flexible Workplace
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we’re looking for someone who shares our passion and commitment.

• Purpose and Meaning – You have an authentic connection our vision of a world in which the quality of life is ageless, and a desire to advance our culture and keep People First at all times.
• Advancing Others – You advance others, supporting their continuous growth and enabling their achievements. You get it – positive team experiences lead to incredible customer moments.
• You Are Accountable – To our team, our customers and our brand(s). You firmly believe that the way in which we achieve results is just as important as what we accomplish together.
• Operational Excellence – You encourage a mindset of continuous improvement, respect ideas from everywhere, and empower others to elevate how and what we deliver for our customers and each other.
• Let’s Do This – Fast is as slow as we go! You thrive with a focus on the here-and-now, while managing multiple priorities, projects and competing demands, helping others anticipate and embrace what’s next.

EEOC

Alerislife prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including... Continue reading

Alerislife prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, AlerisLife complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, AlerisLife expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of AlerisLifeTesting of New Employment Application’s employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.